Politica sulla riservatezza

Welcome to the websites of the company RUD. We are committed to the protection of your personal information and want you to feel at ease when you visit our internet pages. You will find everything you need to know about data protection in this data protection policy.

Website privacy policy as well as information of affected individuals in accordance with Article 13 and Article 14 of the EU Data Protection Regulation

General information

Information about the responsible body:

Company:

RUD Ketten Rieger & Dietz GmbH u. Co. KG

Legal representative:

Dr. Hansjörg Rieger, Ph.D. Jörg S. Rieger, Johannes W. Rieger, Dr. Benjamin T. Rieger

Adress:

Friedensinsel, 73432 Aalen

Contact details of the data protection officer:

datenschutz@rud.com

General information about the processing of data

Affected data:

Personal information is only collected if you share it with us voluntarily. No other personal information will be collected beyond that. Your personal information will only be processed beyond the scope permitted by the applicable laws on the basis of your explicit permission.

Purpose of the data processing:

Contract performance.

Categories of recipients:

Public offices, if the preferential legal provisions exist. External service providers or other contractors. Other external bodies, provided that the affected individual has given permission or the transfer is legitimate for a prevailing interest.

Transfers to third countries:

Data processing companies outside the European Union may be also used in the context of the contract performance.

Duration of the data storage:

The duration of the data storage is governed by the statutory safekeeping periods and normally amounts to ten years.

Specific details about the website

I. We obtain data in two ways:

1. Data you provide to us:

In general, you can use our internet site without directly providing any personal information. For some services, such as for example for our snow chain shop, you will be asked to provide personal information, such as e.g. your name, details about your vehicle and your mailing address in order to enable us to deliver the respective service efficiently and in a user-friendly manner or to provide it at all (for instance, we require your address to ship your order). Detailed information about all services offered on our websites can be found in this data protection policy.

2. Data we obtain as a result of your use of our services:

Some data is collected automatically and for technical reasons as soon as you visit our website. This includes the log data of the web server. Every time you access a page of our offerings and every time you retrieve a file, access data about this process is stored in a log file on our server. Every data set consists of:

  • the page from which the new page or file was requested
  • the name of the accessed file or page
  • the date and time of the request, the success of the request and the server utilisation at the time of the query
  • the transferred data volume
  • the IP address assigned to you by your provider
  • your log-in information and the corresponding web service, if you sign in with a user account
  • client detection (mobile, desktop, etc.)
  • user agent

The data is stored anonymously and used exclusively for statistical purposes.

    II. Use of a newsletter

    When you sign up for our newsletter, you provide us with your e-mail address and optionally with other details. We use this information exclusively for sending you the newsletter. We will store the data you entered when you signed up for the newsletter until you unsubscribe from our newsletter again. You can unsubscribe at any time by using the link provided in the newsletter or by sending us a corresponding message. By unsubscribing, you object to the use of your e-mail address.

    In addition, we will use your e-mail address obtained in connection with the sale of merchandise or a service exclusively for direct marketing in the form of our newsletter for our own merchandise or services, which are similar to the ones you ordered, unless you have objected to this use. You can object to the use of your e-mail address at any time without incurring any transfer costs other than those according to the base rate. You can object (and thus unsubscribe from our newsletter) with a corresponding message to our e-mail address (see "imprint").

    III. Use of Google Analytics

    This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics employs so-called "cookies", text files which are stored on your computer and enable the analysis of your use of the website. The information about your use of this website generated by the cookie is normally transferred to a Google-operated server in the USA and stored there. However, if IP anonymisation is activated on this website, Google will shorten your IP address within member states of the European Union or in other states that are party to the Agreement on the European Economic Area beforehand. Only in exceptional cases will the full IP address be transmitted to a Google-operated server in the USA and shortened there. Google will use this information on behalf of the operator of this website to analyse your use of the website, to compile reports about the website activities and to provide further services associated with the use of the website and the internet for the website operator. The IP address transmitted by your browser in the context of Google Analytics will not be linked with any other data held by Google. You can prevent the storage of cookies with a corresponding setting in your browser software; however, please be advised that you may not be able to use all of the functions of this website fully if you chose this option. In addition, you can prevent the collection of data generated by the cookie and related to your use of the website (incl. your IP address) as well as the processing of this data by Google by downloading and installing the browser plugin available from the following link http://tools.google.com/dlpage/gaoptout?hl=en.

    Angesichts der Diskussion um den Einsatz von Analysetools mit vollständigen IP-Adressen möchten wir darauf hinweisen, dass diese Website Google Analytics mit der Erweiterung „_anonymizeIp()“ verwendet und daher IP-Adressen nur gekürzt weiterverarbeitet werden, um eine direkte Personenbeziehbarkeit auszuschließen. Speziell für Browser auf mobilen Geräten klicken Sie bitte diesen Link, um die anonymisierte Erfassung durch Google Analytics auf dieser Webseite für Ihren Browser mittels eines so genannten „Opt-Out-Cookies“ zukünftig zu verhindern.

    IV. Google Maps

    Diese Website nutzt über eine API den Kartendienst Google Maps. Anbieterin ist die Google Ireland Limited („Google”), Gordon House, Barrow Street, Dublin 4, Irland. Um den Datenschutz auf dieser Website zu gewährleisten, ist Google Maps deaktiviert, wenn Sie diese Website das erste Mal betreten. Eine direkte Verbindung zu den Servern von Google wird erst hergestellt, wenn Sie Google Maps selbstständig aktivieren (Einwilligung nach Art. 6 Abs. 1 lit. a DSGVO). Auf diese Weise wird verhindert, dass Ihre Daten schon beim ersten Betreten der Seite an Google übertragen werden. Nach der Aktivierung wird Google Maps Ihre IP-Adresse speichern. Diese wird anschließend in der Regel an einen Server von Google in den USA übertragen und dort gespeichert. Der Anbieter dieser Seite hat nach der Aktivierung von Google Maps keinen Einfluss auf diese Datenübertragung. Mehr Informationen zum Umgang mit Nutzerdaten finden Sie in der Datenschutzerklärung von Google:
    https://www.google.en/intl/de/policies/privacy/

    V. Google AdWords Conversion Tracking

    This website employs Google AdWords Conversion Tracking, a web analysis service of Google Inc. ("Google"). Google AdWords Conversion Tracking likewise uses "cookies", which are stored on your computer and enable the analysis of your use of the website. The information about your use of this website generated by the cookie is transferred to a server operated by Google in the USA and stored there. Google will use this information to analyse your use of the website, to compile reports about the website activities for the website operators and to render other services associated with the website and internet use. In addition, Google will transfer this information to third parties, where applicable, if this is required by law or if third parties are processing this data on behalf of Google. Under no circumstances will Google link the data with other data held by Google. You can prevent the use of cookies across-the-board by prohibiting the storage of cookies in your browser.

    VI. Use of own "cookies"

    This website employs own "cookies" to increase the user friendliness ("cookies" are data sets sent from the web server to the user’s browser where they are stored for future access). No personal information whatsoever will be stored in our own "cookies". You can prevent the use of "cookies" across-the-board by prohibiting the storage of "cookies" in your browser.

    VII. Social Media

    RUD is also present on various social media platforms, such as e.g. Facebook, Twitter, LinkedIn, Xing and YouTube where we strive to offer you the best customer service possible. For this purpose, queries sent to these channels are redirected and processed internally. In order to contact us via social media, you are required to register with the corresponding provider. To that end, the provider may collect, process and use personal information, where applicable. The provider may obtain additional information about your surfing habits from the cookies and/or when you are logged in to the respective provider’s service while using our website. RUD has no control over the nature, scope and processing of this data. RUD does not receive any personal information related to you from the providers. Further information about the processing of data by the respective provider can be found on their data protection policy.

    VIII. Hotjar

    RUD uses Hotjar, a web analysis service from Hotjar Ltd. ("Hotjar"). This records anonymised interactions by randomly selected, individual visitors with the website. As a result, a log of mouse movements and clicks is created with the aim of highlighting possible improvements to the respective website. Hotjar uses "Cookies", text files that are saved on your computer and which facilitate an analysis of the use of the website. In order to prevent a direct personal reference, IP addresses are only saved and processed when anonymised. In addition, information about the operating system, browser, incoming and outgoing links, geographical origin, as well as the resolution and type of device is evaluated for statistical purposes. This information is not personal and is not forwarded to third parties by us or by Hotjar. If you do not want your data to be processed, you can disable this on all websites that use Hotjar in the cookie policy. More information is available at: www.hotjar.com/opt-out By using this website, you consent to the processing by Hotjar Ltd. of the data recorded about you as described above and for the purpose described above. Additional information about Hotjar is available via the link from the manufacturer www.hotjar.com/terms.

    Information about other data processing methods

    Specific details about the application procedure

    Specific details about the application procedure:

    Application information

    VPurpose of processing:

    Implementation of the application procedure.

    Categories of recipients:

    Public bodies if there are priority legal provisions. External service providers or other contractors, including for data processing and hosting. Other external bodies, insofar as the data subject has granted consent or if transfer is admissible because of an overwhelming interest.

    Third country transfers:

    Third country transfers.

    Relevant data:

    Data about the contract implementation; if applicable, additional data about processing based on your express consent.

    Purpose of processing:

    Contract implementation, including offers, orders, sale and billing, quality assurance. Categories of recipients: Public bodies if there are priority legal provisions. External service providers or other contractors, including for data processing and hosting, despatch, transport and logistics, service providers for printing and sending information, and call centres. Other external bodies, insofar as the data subject has granted consent or if transfer is admissible because of an overwhelming interest, including for credit information when buying on account, for electronic dispatch of information, for quality assurance purposes.

    Third country transfers:

    As part of the contract implementation, contract processors outside the European Union may also be engaged, including email providers.

    Permanent data storage:

    The duration of the data storage is based on the statutory retention periods and typically amounts to 10 years.

    Specific details about the processing of employee data

    Relevant data:

    Data about the contract implementation; if applicable, additional data about processing based on your express consent.

    Purpose of processing:

    Contract implementation within the framework of the employment relationship.

    Categories of recipients:

    Public bodies if there are priority legal provisions, including tax office, social insurance provider, employers' liability insurance association. External service providers or other contractors, including for data processing and hosting, for billing, for travel costs settlement, for insurance services, for vehicle use. Other external bodies, insofar as the data subject has granted consent or if transfer is admissible because of an overwhelming interest, including for order acquisition, insurance services.

    Third country transfers:

    As part of the contract implementation, contract processors outside the European Union may also be engaged, including email providers.

    Permanent data storage:

    The duration of the data storage is based on the statutory retention periods and typically amounts to 10 years.

    Specific details about the processing of supplier data

    Relevant data:

    Data about the contract implementation; if applicable, additional data about processing based on your express consent.

    Purpose of processing:

    Contract implementation, including queries, purchasing, quality assurance.

    Categories of recipients:

    Public bodies if there are priority legal provisions, including tax office, customs. External services or other contractors, including for data processing and hosting, bookkeeping, payments. Other external bodies, insofar as the data subject has granted consent or if transfer is admissible because of an overwhelming interest.

    Third country transfers:

    As part of the contract implementation, contract processors outside the European Union may also be engaged, including email providers.

    Permanent data storage:

    The duration of the data storage is based on the statutory retention periods and typically amounts to 10 years.

    More information and contacts

    In addition, you can assert your right to information, correction or deletion, or to restriction of the processing or the safeguarding of your right to refuse processing and the right to transfer data. Here you will find the possibility to contact us by email: datenschutz@rud.com, or by letter (http://www.rud.com/impressum.html). You also have the right to contact the data protection authorities if you have any complaints.